To Report a Power Outage:
Customers who are without power are encouraged to report their outage and can do so by phone or by web:
For Restoration Updates (including estimated restoration times, when available) and more:
If possible, obtain the Pole No. from the plate found on the pole itself. Also, have your account number on your bill in front of you. Access the following website: https://www.firstenergycorp.com/content/customer/service_requests/report-lighting-problem.html
You may also call:1-888-LIGHTSS (1-888-544-4877).
Report a Power Outage